Social Work Director

Lethbridge Family Service operating as Lethbridge Family Services (LFS) is seeking a Social Work Director for our Counselling, Outreach and Education department. This senior-level role’s purpose is to represent Counselling, Outreach &

Education on the Lethbridge Family Services leadership team; to ensure that services provided meet all accreditation standards, contractual obligations, and organization policies and procedures; to provide clinical social work supervision and guidance to clinical staff; to provide clinical social work services to select clients, to co-lead select therapy groups, and represent the programs and organization in the community as part of addressing community needs.

We offer:

- a welcoming, inclusive work environment where people thrive,
- a discounted cell phone plan, gym membership, personal insurance,
- a comprehensive benefits package, including short term disability coverage, paid vacation, paid sick time, and
- possibility of bonus at the sole discretion of Lethbridge Family Services.

The Social Work Director:

- Direct and evaluate the delivery of social and community service programs.
- Develop, plan, organize and manage the delivery of social and community service programs, services and activities.
- Direct, advise and supervise social workers and other staff: communicate job expectations to develop positive worker outcomes, plan, monitor, and assess job results, conduct annual performance evaluations, provide coaching or progressive discipline to improve job performance.
- Recruit, interview, hire, and train recent workers.
- Organize new worker onboarding and orientations.
- Assist with the coordination of special events – planning, coordination, development, implementation, and evaluation of all events.
- Support workers on wellbeing-related matters, workloads, or other worker concerns and situations negatively impacting worker wellbeing.
- Respond to crisis situations and resolve conflict situations.
- Prepare and submit reports that contribute to policy development.
- Assess social and community service program strengths and identify areas for improvements.
- Participate in policy development by preparing reports and briefs for management committees and working groups.
- Ensure that client services are delivered consistently and seamlessly and within budget controls.
- Ensure that services are provided in a manner that respects diversity and inclusion.




- Investigate incidents and concerns; identify, implement, and monitor appropriate corrective actions.
- Protect the health and safety of clients and workers, communicate hazards, monitor compliance with safety procedures and legislative requirements, report all safety concerns and incidents.

Team contributions

- Leads by example. I.e. Co-facilitating select group therapy. Developing new clinical services. Participating in team clinical social work discussions.
- Works collaboratively and effectively as a member of the Senior Leadership Team.
- Keeps aligned and focused on vision, strategy, and execution priorities.
- Contributes to the strategic direction of the organization.

Ensure that quality services are delivered

- Ensures that all services provided to clients are clinically sound
- Ensures compliance with accreditation standards, contractual obligations, and organization policies and procedures.
- Oversees the development/revisions of department Standard Operating Procedures as required.
- Oversees the continuous quality improvement program for the department.
- Ensures that the software used by the department is adequate to meet its needs

Budget

- Works with the Finance Manager/Director to prepare and oversee the annual budget for each program.
- Participate in contract negotiations with government funders and third-party sources.
- Monitor revenue and expenses to be in line with set budgets.
- Oversee collection of monthly invoices for all funding sources and private clients; monitor accounts and delegate collection procedures.

Marketing and advocacy activities for the department

- Assume a leadership role in the marketing and advocacy pertinent to the Counselling, Outreach and Education Department’s services within the community/region.
- Provide leadership and assist in the maintenance of current information regarding local, regional, provincial, and national developments/trends in • Attend and actively participate in interagency committee meetings as appropriate to the department.
- Participate in media interviews and press conferences.

Supervision





- In the absence of the clinical supervisor, provide clinical social work supervision to counsellors
- Supervise 11-15 people

Required skills and qualifications:

- a master’s degree in social work, psychology, or other relevant discipline,
- Licensing as a social worker with the Alberta College of Social Workers (ACSW);
- at least five years of experience at the management level,
- demonstrated expertise in providing clinical supervision,
- Language: English,
- Excellent communication skills,
- police information check and vulnerable sector check dated not less than 6 months prior to the date of hire.

Hours: Regular Full-Time – 35 hours per week Monday-Friday, 8:30am-4:30pm

Wage: $85,000 to $120,000 annually to be negotiated based on experience

Number of positions available: 1

Work Locations: 1098 3rd Ave North, Lethbridge AB T1H 0H7, 1107 - 2nd Avenue ‘A’ North, Lethbridge, AB, T1H 0E6, 1410 Mayor Magrath Dr S, Lethbridge, AB, T1K 2R3, 920 2A Avenue North, Suite #108, Lethbridge, AB T1H 0E3

Work must be completed at the physical locations. There is no option to work remotely.

Contact Person: Sandra Mintz

Application deadline: until suitable candidate is found

Apply online at LFSfamily.ca with a reference letter, resume, proof of education and licensing as a social worker and reference job number 26COE1.

Lethbridge Family Services is an accredited social service organization. For more information, please visit www.LFSfamily.ca. Counselling, Outreach & Education phone number: (phone hidden); [email protected].

Lethbridge Family Services is committed to creating an inclusive and diverse workforce, representative of the clients we serve. We welcome applications from all qualified candidates and are committed to ensuring that all employment opportunities are inclusive to all people. We thank everyone for their interest in Lethbridge Family Services, however, we only contact the individuals selected to continue in the process.

Lethbridge Family Services eliminates barriers from the recruitment process. If you require support during the hiring process, please contact Human Resources at [email protected] so that supports can be put in place. Private information received in relation to your request for support will be used only to facilitate the recruitment process and shared only as needed with the selection committee.

📌 Social Work Director - 26 (Lethbridge)
🏢 Lethbridge Family Services 2
📍 Lethbridge