Accountabilities:

- Serve as the content design voice for investing experiences, making complex concepts such as options, margin trading, predictions, perpetuals, and futures understandable without oversimplifying them.

- Write, edit, and structure product content that supports both first‑time investors and experienced traders.

- Partner closely with product managers, designers, and engineers from the earliest stages of major initiatives to shape product direction, positioning, and user experiences.

- Influence product decisions through content strategy, user‑centered thinking, research, and clear communication.

- Use AI throughout the product lifecycle, including research, prototyping, experimentation, and code changes, to increase productivity and impact.

- Develop content standards, reusable patterns, templates, workflows, and guidelines that enable teams to create consistent, high‑quality experiences.

- Identify opportunities to automate content processes and scale content production while maintaining quality and consistency.

- Mentor and coach other content professionals and share effective practices, techniques, and approaches across the organization.

- Collaborate with Marketing, Brand, Legal, and Compliance teams to ensure consistent messaging across customer touchpoints.

- Balance strategic thinking with hands‑on execution, moving quickly when appropriate while maintaining attention to critical details.

- Help evolve content design practices as product needs, technologies, and customer expectations change.

Requirements:

- 7+ years of experience in content design, UX writing, or a closely related discipline at a senior or staff level.

- Demonstrated ability to learn complex or unfamiliar subject matter and develop sufficient expertise to communicate it clearly to others.





- Experience using AI to increase individual impact, improve workflows, or empower other team members.

- Experience creating content standards or integrating product content best practices and guidelines into a design system.

- Strong strategic thinking combined with the ability to execute detailed content work independently.

- Ability to manage multiple competing priorities, work across different contexts, and make thoughtful decisions at speed.

- Experience mentoring, coaching, or empowering other professionals through knowledge sharing and best practices.

- Strong collaboration and listening skills, with a user‑centered approach to understanding and solving customer problems.

- Experience partnering with Marketing, Brand, Legal, and Compliance stakeholders to deliver consistent and unified messaging.

- Solid writing, editing, communication, and storytelling skills.

- Portfolio containing at least three case studies demonstrating how writing and design improved user experiences and contributed to business outcomes.

Benefits:

- Top‑tier health benefits and life insurance.

- Long‑term group savings plan with employer matching.

- 20 vacation days per year.

- 4 wellness days per year.

- Unlimited sick and mental health days.

- Ability to work outside Canada for up to 90 days per year.

- Employee resource groups supporting diverse communities and employee connection.

- Fully remote work options across the United States.

- Opportunity to collaborate with a distributed team of talented, curious, and driven professionals across North America.

- Exposure to innovative financial products, AI‑powered workflows, and evolving digital product practices.

- Opportunities for professional development, mentorship, and meaningful influence on product strategy.

📌 Staff Content Designer, Investing Jobgether · Full-time · Remote — 15 hours ago (Canada)
🏢 Emploive
📍 Canada