25 Sep
|
AceStack
|
Toronto
Job Role : Technical Application Support Manager (BFSI)
Location : Toronto ON (Hybrid)
Experience: 8 - 15 years of experience
Job Type : Full time Permanent
Salary range :CAD $K Base/Year+Benifts.
CategorySkills: Must‐Have Skills• 8–12+ years in Application Support / Production Management within BFSI
- 3–5+ years in a technical people‐management or service delivery lead role
- Deep knowledge of ITIL processes (Incident, Problem, Change, Release)
- Experience supporting mission‐critical banking or Capital Markets applications
- Robust stakeholder management and executive communication skills
- Hands‐on experience with production incident management and RCA
- Understanding of technology risk, audit, and regulatory requirements Nice‐to‐Have Skills
- Capital Markets domain exposure (Trading, Risk, Market Data, Finance)
- Experience with ServiceNow, Splunk, Dynatrace, AppDynamics, or similar tools
- Exposure to cloud or hybrid environments
- SRE or DevOps maturity in regulated environments
- Vendor management and managed services transition experience
📌 Technical Application Support Manager : Toronto ON (Hybrid) : FTP
🏢 AceStack
📍 Toronto