Step into a Technical Member Setup Specialist position at Manulife, focusing on managing eligibility data for corporate clients in a flexible hybrid work setting.

Strong

Excel skills and relationship-building capabilities are crucial for success. Reporting to the Manager in Plan Member Administration, you'll oversee eligibility data and ensure compliance during corporate implementations. You'll serve as the primary point of contact for clients, facilitating data uploads, managing amendments, and providing expert support on related systems. Your ability to organize and prioritize tasks will enhance overall customer service. Key Responsibilities:

- Gather and compare client eligibility data
- Create and implement electronic eligibility files




- Execute amendments for traditional corporate clients
- Assist with troubleshooting client issues
- Organize caseloads to ensure customer satisfaction Requirements:
- Experience in roles focused on data manipulation
- Strong command of Microsoft Office Suite
- Excellent problem-solving and analytical skills
- Customer service expertise with relationship-building
- Relevant education or equivalent skilled experience Bring your technical skills and customer service expertise to Manulife, contributing to impactful corporate client relationships.

📌 Technical Member Setup Specialist (Montreal)
🏢 Manulife Insurance Malaysia
📍 Montreal