Shape the future of telecommunications at the Toronto District School Board as a Specialist III. Deliver essential support to maintain effective voice communication systems across schools.

As part of a passionate team, you will oversee daily administration and technical support for corporate voice telephony services. The TDSB is looking for a candidate with a specialized skill set in VoIP and telephone services to facilitate smooth communication. You will also evaluate system needs and implement improvements that align with best practices in a vibrant educational setting.

Key Responsibilities: • Provide VoIP technical support and troubleshooting • Manage telephony system configurations • Create user documentation for training purposes • Conduct site reviews to assess communication needs • Respond to and resolve ServiceNow requests

Requirements: • Community college diploma in Telecommunications required • Minimum one year in corporate voice telephony • In-depth knowledge of Cisco Unified Communications • Excellent verbal and written communication skills • Familiarity with data communication concepts

Become a pivotal part of TDSB, enhancing the voice communication framework for educational excellence.

📌 Telecommunications Technical Support at TDSB (Winnipeg)
🏢 Toronto District School Board
📍 Winnipeg