Description

- Create effective, user friendly and visually appealing interfaces.

- Design the overall functionality of the product in order to ensure a outstanding user experience, iterate upon it in accordance with user-testing.

- Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.

- Take a user-centered design approach and rapidly test and iterate the designs.

- Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

- Relevant experience creating GUI designs based on user interaction and performance

- Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications

- Proficiency with design and prototyping tools

- Thorough understanding of the limitations and appropriate use of web development technologies

- Experience in designing online programs with emphasis in the emotional aspects of human experience

- Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences

- Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing

- Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces

- Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces

- Experience identifying design problems and devising elegant solutions

- Experience making strategic design and user-experience decisions related to core, and new, functions and features

- Experience gathering user feedback to configure existing interfaces





- A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Experience Requirements General Skills (55%):

- Relevant experience creating GUI designs based on user interaction and performance
- Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
- ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
- Managing end-to-end user research from recruiting to synthesis.
- Proficiency with design and prototyping tools
- Thorough understanding of the limitations and appropriate use of web development technologies
- Experience in designing online programs with emphasis in the emotional aspects of human experience
- Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
- Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
- Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
- Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
- Experience identifying design problems and devising elegant solutions




- Experience making strategic design and user-experience decisions related to core, and new, functions and features
- Experience gathering user feedback to configure existing interfaces
- A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
- Experience with Figma, Canvas and similar tools

Communications Skills (30%)

- Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
- Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
- Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
- Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

- Knowledge of accessability testing
- Ability to work with Ontario Design system
- Knowledge of digital service standard.
- Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
- Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)

Supplier Comments Closing Date/Time: 2026-09-28, 12:00 p.m. EST.

Max submission: 1 (one)

5 days onsite

Must Have

- Relevant experience creating GUI designs based on user interaction and performance
- Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
- ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
- Managing end-to-end user research from recruiting to synthesis.
- Proficiency with design and prototyping tools
- Experience with Figma, Canvas and similar tools
- Ability to work with Ontario Design system
- Knowledge of digital service standard.

Nice to have:

Prior OPS/public sector exp.

📌 UX Designer (Toronto)
🏢 Softline Technology
📍 Toronto