Retail Sales Representative Job Type: Full-time Work Location: In person Overview JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales.

The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store setting.

Who We Are We are a rapidly expanding branded partner forOptimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities: Sales & Product Knowledge - Must be able to engage customers and present telecommunications products and services proactively.

- Must be comfortable selling mobile, internet, cable, TV, and related support services.
- Should know how to identify customer needs and recommend the right products or service packages.
- Must be able to upsell and cross-sell products to maximize sales opportunities.
- Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
- Must be able to explain products, services, pricing,



and promotions clearly to customers.

Customer

Experience - Must provide a positive, professional, and solution-focused customer experience.

- Should be comfortable building customer relationships and creating long-term brand loyalty.
- Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals. Team & Organizational Success - Must be reliable, punctual, and able to work scheduled shifts.
- Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
- Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
- Must be able to work in person at the assigned retail store location.
- Must have at least 1 year of retail, wireless, mobile, cable, or telecommunications or sales experience.
- Must have a high school diploma or GED.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must be able to stand for extended periods of time and lift up to 35 lbs.
- Medical, Dental, Vision, and 401(k) - Paid training and onboarding - Monthly commission opportunities - Internal promotion and advancement opportunities - Employee growth and rewards programs - Annual all-expenses-paid trip opportunity for top performers Pay: $18/hour + monthly commission

Expected Hours: Approximately 40 hours per week

Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance

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