Enhance traveler satisfaction as Aéroport de Montréal's Customer Experience Supervisor. Drive quality service and manage a dedicated team in a bustling airport environment. As the Customer Experience Supervisor at Aéroport de Montréal, you will lead a team tasked with enriching the experiences of millions of travelers.

You must have a minimum of two years of management experience, demonstrating skills in logistics, coaching, and motivation. Your proactive approach to problem-solving and customer service is essential in maintaining high standards and team morale. Key Responsibilities:

- Guide and inform passengers upon arrival at YUL
- Manage a team of over 10 service ambassadors
- Oversee daily operational efficiency within the team




- Facilitate ongoing communication with management
- Handle various administrative responsibilities and adjustments Requirements:
- At least two years of team leadership experience
- Robust verbal and written communication skills
- Bilingual in French and English for effective client interaction
- Willingness to work flexible day and evening shifts
- Strong leadership and motivational skills Lead efforts to boost customer service excellence at Aéroport de Montréal by guiding your team effectively.

📌 YUL Airport Customer Experience Supervisor (Dorval)
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📍 Dorval