Step into a Full time Customer Representative role with Fed Ex in YQGA, focusing on customer care and efficient package handling. This position emphasizes communication skills and adherence to training protocols.

As a Customer Representative, your main responsibility will be ensuring customer satisfaction while respecting Canadian Customs regulations and Fed Ex service protocols. A high school diploma is mandatory, and additional qualifications are preferred.

You will need to navigate a busy work environment and demonstrate capability in physical tasks, such as lifting and maneuvering up to 150 lbs.

Key Responsibilities:

- Engage customers with knowledge of Fed Ex products
- Complete all testing and training requirements effectively




- Work proficiently within a Windows PC framework
- Show competency in stress management under monitored conditions
- Flexibility to work different shifts based on needs

Requirements:

- High school diploma needed; college diploma preferred
- Understanding of Fed Ex products and customs procedures
- Ability to lift and manage packages safely
- Bilingual candidates preferred for Quebec
- Maintain a valid driver's license with a clean driving record

Utilize your skills to provide exceptional customer service and support at Fed Ex!

📌 Customer Service Role at FedEx YQGA (Windsor)
🏢 FedEx Group
📍 Windsor