24 Sep
|
Levitt Safety
|
Wood Buffalo
24 Sep
Levitt Safety
Wood Buffalo
Levitt-Safety is seeking a highly organizedService Coordinatorto support our Fort McMurray branch. In this fast-paced role, you will coordinate service activities, schedule technicians, manage documentation and data entry, and provide excellent customer support.Reporting to the Service Admin Supervisor, the ideal candidate is detail-oriented, customer-focused, and comfortable managing multiple priorities while working with service technicians and customers.You will support operations primarily within our Fire & Life Safety Equipment, Vehicle Suppression, and Instrumentation divisions.This role is based in town in our Fort McMurray branch with a Mon-Fri scheduleMain ResponsibilitiesProvide exceptional customer service to customers and technicians regarding products, services, and service requestsSchedule and dispatch technicians for service calls, ensuring efficient coordination and timely response to customer needsMaintain accurate data entry across work orders, customer records, service documentation, and internal systemsManage calendars and coordinate service appointments with technicians and customersProcess billing and invoicing based on completed service work and ensure accurate documentation for prompt paymentAssist with purchase orders, parts ordering, and warehouse transfers to support service operationsPrepare quotes and communicate service order details with technicians and warehouse teamsMaintain organized records including work orders, customer accounts, purchase orders,
and inventory documentationPerform administrative duties such as data entry, scanning, filing, and document managementSupport implementation and training for new service softwareAssist with internal projects and administrative tasks that support branch operationsJob RequirementsMinimum 2 years of experience in service administration, scheduling, dispatch, or customer serviceStrong data entry and administrative coordination experienceExperience scheduling technicians or coordinating service work is an assetHighly organized with strong attention to detail and ability to manage multiple prioritiesComfortable working with multiple systems and technology platformsExcellent communication skills and professional telephone mannerAbility to work in a rapid-paced environment and manage urgent service requestsPositive attitude, strong teamwork skills, and willingness to learnWhat we offer:Base salary CAD58,000 -62,000 annually with paid vacation, flex days and other time off benefitsComprehensive health benefits including medical, dental, vision & EAP for you and your familyCompany-matched RRSP contribution planAnnual profit-sharing opportunityOpportunity to build your career with paid training with an established organization and a team that is truly passionate about health and safetyA company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset#J-18808-Ljbffr
📌 Service Coordinator (Wood Buffalo)
🏢 Levitt Safety
📍 Wood Buffalo