Become a Legal Intake Specialist with Legal Aid Alberta in Edmonton. Engage with clients in this part-time role while providing essential information and legal guidance.
In this position, you'll support clients through their legal journeys at Legal Aid Alberta, a non-profit organization dedicated to access to justice. You will utilize your skills in data entry and communication to assist clients with various legal matters. Flexibility and the ability to manage stress while delivering compassionate service will be key.
Key Responsibilities:
• Handle inbound client calls with professionalism
• Assess client needs using critical thinking
• Enter and maintain accurate client records in the CRM
• Provide clear guidance on legal issues to clients
• Facilitate client connections to appropriate resources
Requirements:
• Post-secondary diploma required
• Experience in client interaction is crucial
• Contact Centre background beneficial
• Familiarity with legal systems and terminology is a plus
• Robust organizational skills and attention to detail
Drive impactful outcomes for clients at Legal Aid Alberta, contributing to fair legal representation.
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📌 Edmonton Legal Intake Specialist Position
🏢 Legal Aid
📍 Edmonton