Our client, in the Transportation industry, is seeking a Customer Service Representative / Agent(e) service à la clientèleto join their team.Job Title: Customer Service Representative / Agent(e) service à la clientèleLocation: Mississauga, ONShift: Monday to Friday – 8:00AM-4:30PM (western time) or 11:30AM-8:00 PM (eastern time) *subject to change or adjustment as needed*Pay Rate: starting at $21/hourWhat's the Job?Provide our customers with exceptional «one-stop shop» service – Customer service Representative ; call centerEnsure that customers inquiries are addressed via email or phone in accordance with established standards and procedures (French/english)Track shipments to ensure compliance with standardsEnsure effective communication between the operations team and customer service departmentPrepare various Excel reports and various filing and data entry tasksAny other tasks that may assist operations in the company day-to-day functioningWhat's Needed?Mandatory bilingualism (french/english, spoken & written)High school diploma requiredMinimum of 2 years of experience in a similar role - in transport: an assetGeographic knowledge of Quebec & Ontario - an assetStrong analytical and problem-solving skillsInitiative, high level of commitmentExcellent interpersonal and communication skills, ability to work in a teamUnderstanding the key issues of customer service. Knowledge of the transport/logistics sector – an assetKnowledge of various office software applications (Word, Excel,



OutlookWhat's in it for me?A permanent positionCompetitive salary, based on experienceGroup insurance after 6 monthsProfessional and supportive work environmentInternal growth and development opportunities---------------------------------------------------------If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a quick-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

📌 Customer Service Representative / Agent(E) Service À La Clientèle (Mississauga)
🏢 Manpower
📍 Mississauga