Position Summary As part of the continued evolution of the CADA 360 Perks Platform, CADA is expanding its internal capabilities to support growth, improve the member experience, and establish a scalable operating model that will support participating dealers, advisors, carriers, and service partners well into the future. The Manager, CADA 360 Platform Operations, is responsible for the day-to-day operation, implementation, onboarding, administration, and continuous improvement of the CADA 360 Benefits Platform. Working closely with the Executive Director, this position plays a key role in supporting platform growth, coordinating with outside consultants and service providers, documenting and improving operational processes, and building the internal capabilities necessary to support CADA's near and long-term platform strategy. The successful candidate will act as the primary operational liaison between CADA,



participating employers, advisors, carriers, and platform partners. Responsibilities Within the roll-out of the CADA 360 Benefits Administration platform to our members the key elements of the role include: Platform Operations Employer and Advisor Support Vendor and Service Coordination Operational Readiness and Capability Development Reporting & Analytics Continuous Process Improvement Qualifications Minimum 5 years experience in Employee Benefits Administration at a managerial level. Very strong understanding of group benefits administration and TPA software. Advanced proficiency with Microsoft Office Applications Bilingual Skills (English/French) both written and spoken are highly desirable.

📌 Manager, Benefits Administration & Platform Operations (Markham)
🏢 CPA Firm
📍 Markham