Take charge of guest experiences as a Guest Experience Lead at Lip Lab in Toronto, ensuring a fun and engaging atmosphere for parties and reservations. Your leadership will inspire the team.
In this part time role, you'll focus on delivering best-in-class service during appointments and events. Candidates must have prior experience in guest services and retail, with abilities in organization and leadership. This role emphasizes operational excellence and positivity in service.
Key Responsibilities:
• Create unforgettable guest experiences from start to finish
• Manage appointment systems and guest reservations
• Host parties, ensuring alignment with service standards
• Work closely with management to achieve store performance
• Track and support team performance goals
Requirements:
• At least 2 years in customer-facing roles
• Proven leadership and multitasking abilities
• Experience with appointment management systems
• Comfortable lifting 30 lbs and standing for extended durations
• Strong communication skills for guest and team support
Enhance guest interactions and drive team success at Lip Lab, making every experience memorable.
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📌 Guest Experience Lead Role at Lip Lab (Toronto)
🏢 Kendo
📍 Toronto