Make a genuine impact as a Collections Officer at CCA in downtown Winnipeg. This role emphasizes respectful communication and helping clients navigate financial stress.
You will be responsible for contacting consumers regarding overdue payments and guiding them through viable payment options. This position requires solid negotiation skills coupled with a compassionate approach, setting the tone for productive interactions while achieving compliance standards.
Key Responsibilities:
• Speak with consumers about their payment statuses
• Handle incoming and outgoing calls regarding collections
• Negotiate payment arrangements fairly and ethically
• Document every call to ensure compliance
• Serve as the main contact for assigned accounts
Requirements:
• Excellent communication skills, both written and verbal
• Proficient in negotiation and conflict management
• Detail-focused and goal-oriented attitude
• Ethical professionalism in all engagements
• Comfortable working both independently and within teams
Elevate your career at CCA by contributing to ethical collections and client success.
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📌 Winnipeg Collections Officer at CCA
🏢 (C.C.A.) Commercial Credit Adjusters
📍 Winnipeg