GreenFox Windows & Doors

is a leading provider of high-quality, energy-efficient windows and doors across Alberta, with locations in Edmonton, Calgary, Red Deer, Lethbridge, Grand Prairie and Medicine Hat. Known for our world-class products, lifetime warranties, and 30-year workmanship guarantee, we've earned a five-star reputation for excellence in both craftsmanship and customer service. At

GreenFox

, we're more than just a workplace; we're a team committed to growth, integrity, and supporting our community.

As our

Client Relations Manager

, you'll be the first point of contact for many of our clients after installation. You'll provide complimentary inspections, address customer concerns with professionalism, and ensure every customer feels heard, respected, and cared for. This role requires some travel between Calgary and Edmonton, along with a rotating work schedule to best serve our clients.

Responsibilities

Conduct complimentary inspections and site visits when needed

Communicate clearly, politely, and professionally with customers

Provide accurate information and reassurance to clients

Handle customer requests, concerns, and complaints with empathy

Collaborate with other departments to resolve issues promptly

Complete administrative duties and general office support tasks

Ensure all company policies and procedures are followed

Maintain accountability and deliver a high standard of service

Qualifications

Proven customer service skills with diplomacy and tact

Strong interpersonal skills to work effectively with clients and colleagues

Excellent communication skills: listening, verbal, and written

Proficient in computer skills with various software applications





Strong organizational and time-management skills

Attention to detail with proofreading and editing abilities

A valid driver's license (for travel between Calgary and Edmonton)

Must be legally entitled to work in Canada.

Why Work with Greenfox

Salary Range: $50,000 to $52,000 per year, based on experience.

Extended healthcare benefits after probation

Competitive RRSP matching program

On-site parking

Complimentary gym membership

A supportive, fast-paced, and engaging workplace

Growth opportunities in a stable and expanding organization

Work Schedule Rotation:

Week 1: Monday to Friday

Week 2: Tuesday to Saturday

This alternating schedule ensures we meet customer needs, including Saturdays. Flexibility and commitment to both weekday and weekend shifts are essential.

Greenfox Windows & Doors is an equal chance employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.

Qualifications Behaviors Required Detail Oriented Detail Oriented

:

Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic

:

Shows intense and eager enjoyment and interest Dedicated Dedicated

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Devoted to a task or purpose with loyalty or integrity Motivations Required Self-Starter

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Inspired to perform without outside help Ability to Make an Impact Ability to Make an Impact

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Inspired to perform well by the ability to contribute to the success of a project or the organization #J-18808-Ljbffr

📌 Client Relation Manager (Winnipeg)
🏢 GreenFox
📍 Winnipeg