CA$65,000.00–CA$95,000.00 yearly

Full-time

Overview We are seeking an energetic and detail-oriented Duty Manager to lead our hotel operations with enthusiasm and professionalism. This pivotal role involves overseeing daily hotel activities, ensuring outstanding guest service, managing staff, and maintaining operational excellence. The ideal candidate will possess solid leadership skills, a passion for service, and a comprehensive understanding of all aspects of hotel operations to support our diverse team and guest needs.

Responsibilities

Supervise daily hotel operations, including front desk, housekeeping, maintenance, and food services

Lead and motivate staff to deliver exceptional customer service aligned with company standards

Handle guest inquiries, resolve issues promptly, and enhance overall guest satisfaction

Coordinate with maintenance team to ensure timely repairs of hotel equipment

Oversee safety protocols, including compliance with OH&S; standards

Perform security walkthroughs of the entire hotel premises

Communicate to the General Manager the daily activities

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to





Perform any other duties that may be assigned from time to time by the General Manager

Position Requirements

Must be a hands-on manager and willing to jump in where and when needed

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must have ability to work cooperatively with all hotel employees

Must be flexible for evening or night shifts, as well, split shifts if necessary

Skill Requirements

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Industry Experience

A minimum of one-year management experience is required.

Join us as a Duty Manager to lead our team through dynamic challenges while delivering memorable experiences for our guests. Your expertise will ensure smooth operations that uphold our commitment to quality service and community engagement. We welcome passionate professionals eager to make a difference in a vibrant hospitality environment!

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