Personal Lines Customer Solutions Broker Donovan Insurance Brokers Inc. is seeking a RIBO-licensed Personal Lines Customer Solutions Broker to join our team. In this client-focused role, you will assist existing personal lines clients with policy inquiries, coverage changes, renewals, billing questions, and other service needs. You will provide knowledgeable and professional support while maintaining accurate client records and working collaboratively with our sales and service teams. The ideal candidate is organized, detail-oriented, and committed to providing an excellent client experience. If you enjoy building relationships, solving problems, and working in a supportive, team-oriented workplace, we would be pleased to hear from you. Responsibilities Respond to client inquiries by phone and email in a professional and timely manner Assist clients with policy changes, renewals, billing inquiries, and general service requests Review client needs and provide appropriate coverage and product information Process endorsements and maintain accurate client files and

📌 Customer Solutions Broker (Waterloo)
🏢 Donovan Insurance Brokers
📍 Waterloo