Become a key player in Air Liquide Canada by supervising their Customer Experience Center. This leadership position requires a focus on team empowerment and excellent customer service delivery.In this role, you will coach and lead a dedicated team of Customer Experience Representatives. Your leadership will be crucial for resolving complex customer challenges and enhancing operational efficiency while driving profitable sales growth within the organization.Key Responsibilities:- Lead and evaluate Customer Experience Representatives’ performance- Oversee daily activities and improve customer inquiry resolution- act as the primary contact for customer escalations- Support sales processes and manage pricing strategies- Conduct sales analysis to inform team strategyRequirements:- Bachelor’s degree in Business or relevant field- 5-7 years of supervisory experience in customer service- Experience with PowerBI, SAP, and Salesforce systems- Strong communication and relationship-building skills- Experience with industrial products preferredEmpower your team and enhance the customer experience in Air Liquide’s dynamic setting.#J-18808-Ljbffr

📌 Customer Experience Lead - C$100,000 - C$150,000 A Year (Winnipeg)
🏢 Air Liquide Canada
📍 Winnipeg