Craft is Hiring: Office Coordinator

Hi there! I’m Chayan Olso n, Senior Manager of Operations at Craft Public Relations, and I’m leading the search for our next Office Coordinator, as our current coordinator steps into an exciting new role on the team.

A little about me: I joined Craft just over four years ago as the team’s first-ever Office Manager, with the goal of helping this high-performing team run even better. It’s a fast-paced environment, and no two days in the office are the same, but getting to work with some of the most talented people in the industry makes it all worthwhile. I’m looking for an organized, resourceful team member to join our operations team and take ownership of many of the office’s day-to-day needs.

And a bit about Craft: Lisa Pasquin founded our agency in 2015 with a explicit goal - create an inspiring environment where people do great things together. Today, we’re a team of nearly 50 people and are proud to partner with brands like Nintendo of Canada, Reitmans, Tim Hortons, Moosehead Breweries and Hershey to deliver business-changing, award-winning work.

Our mission is to raise the bar in everything we do. But the best part of Craft is undoubtedly our culture. We’re a team of people who care deeply about our work, our clients and each other — and earlier this year, PRovoke Media named Craft the Best Agency to Work For in North America.

As our Office Coordinator, you’ll play an important role in keeping Craft running smoothly. You’ll be the go-to person for ensuring our office is a welcoming, organized and efficient space, while providing day-to-day support that helps our team do their best work.

• Administrative support - supporting the agency’s President, Managing Director and other senior leaders with calendar coordination, meeting preparation, record-keeping and occasional business-related errands


• Supply and inventory management - ordering and restocking office supplies, equipment and snacks






• Vendor and facility management - liaising with building management, IT support and other service providers to keep the office running smoothly


• Event and meeting coordination - assisting with the planning and execution of internal meetings and company events, including the annual Craft Summer Party and Craft Offsite


• Internal communication - developing and delivering office-wide communications that keep the team informed


• Client team support - pitching in on occasional client needs, including packing mailers, coordinating shipments and running event-related errands

• Highly organized and detail-oriented - you can juggle multiple tasks without dropping the ball, keeping everything (and everyone) on track


• Adaptable and quick-thinking - you’re comfortable in a fast-moving environment where priorities can shift at a moment’s notice


• Professional and discreet - you understand the importance of confidentiality when handling sensitive information


• Proactive and resourceful - you spot problems early and tackle them head-on


• A team player - you’re eager to support those around you and contribute to a positive, productive workplace


• Warm and welcoming - you genuinely enjoy helping people and take pride in making colleagues, clients and guests feel at home at Craft


• Safety conscious - you have Standard First Aid and CPR/A certification or are willing to obtain it

Interviewing at Craft Public Relations includes:

1. Phone screen with a Talent Advisor from Bloom






2. First round interview with Chayan Olson and Bianca Canakis, Current Office Coordinator (Bianca is transitioning into a new role at Craft) (60 mins)


3. Complete our Craft Assignment


4. Second round interview with Lisa Pasquin, President, and Proshat Nouri, Account Executive(60 mins)


5. Reference checks


6. Offer

We conduct initial conversations virtually, but look forward to hosting second-round interviews in-person at our office at 50 Carroll Street in Toronto’s east end.

Office Coordinator Salary Range: $48,000 - $57,500

Perks include:

• Unlimited vacation


• Four-week “Work from Anywhere” policy


• Comprehensive health benefits, including a Lifestyle Spending Account


• Curiosity Fund (we’re a curious bunch at Craft, so we offer each team member up to $1,000 per year to spend on anything that they are curious about!)


• Annual offsite retreat

Our office is located in the East Room at 50 Carroll Street in Toronto. The Office Coordinator is expected to work full days in-office from Monday to Friday.

Craft PR is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodations and will work with you to meet your needs.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email [email protected].

We take a high level of care with every application and review each one thoughtfully and intentionally. We appreciate your patience throughout the process and will keep candidates informed as the search progresses.