Elevate customer service as a Lead Service Manager at Hy-Vee. Engage with customers, manage staff, and ensure a welcoming setting across all store departments.

Hy-Vee is hiring a Lead Service Manager who will play a key role in keeping the store operational and customer-focused. You will supervise staff activities, coordinate scheduling, and uphold a collaborative store culture. Key duties include training employees, managing customer interactions, and overseeing merchandising activities to meet store demands.

Key Responsibilities:
• Deliver exceptional service by greeting customers warmly
• Coordinate employee schedules and training sessions
• Supervise store operations in the Department Managers absence
• Manage customer complaints professionally
• Monitor merchandise quality and order accuracy

Requirements:
• High school diploma or equivalent experience required
• Two years of relevant experience preferred
• Strong leadership skills to navigate retail challenges
• Ability to perform calculations and interpret data
• Experience with managing team dynamics and performance evaluations

Lead and inspire the Hy-Vee team through your commitment to service excellence.
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📌 Lead Service Manager at Hy-Vee (Alton)
🏢 hyvee
📍 Alton