Elevate patient care as a Patient Care Agent at WELL Health Diagnostic Centres. This pivotal role involves creating a welcoming setting and assisting with administrative functions in a busy clinic.
As a Patient Care Agent, you play a crucial role in the patient's journey from entry to exit. You will manage reception duties, assist in scheduling appointments, and ensure accurate patient documentation. The ideal candidate will have strong interpersonal skills and be dedicated to maintaining high standards of patient service.
Key Responsibilities:
• Greet and assist incoming patients and visitors
• Schedule medical appointments efficiently
• Maintain organized and accurate patient records
• Support physicians with their daily operations
• Conduct basic health checks if trained
Requirements:
• 0-2 years of relevant experience
• Diploma in Medical Office Administration preferred
• Typing speed of no less than 35 words per minute
• Excellent communication and multi-tasking abilities
• Commitment to patient confidentiality is essential
Support quality patient care and operational efficiency at WELL Health with your engaging service and organizational skills.
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📌 WELL Health Patient Care Agent (Milton)
🏢 WELL Health Diagnostic Centres
📍 Milton