Become a Client Advisor at Meridian Credit Union, working in a supportive hybrid workplace in St. Catharines, Ontario. Your role is crucial in delivering exceptional support and customer service.
As the initial point of contact, you will listen to Member inquiries and address their needs promptly. Your goal is to ensure every interaction is positive, nurturing trust and confidence in Meridian. This role also provides opportunities for professional growth and relationship building with our Members.
Key Responsibilities:
• Serve as the first contact for all Member inquiries
• Deliver timely and effective responses to Member concerns
• Familiarize yourself with company Policies and Procedures
• Provide technical support for various banking platforms




• Contribute positively to team dynamics and collaborative efforts
Requirements:
• At least 1-2 years' experience in a contact centre or customer service
• Post-secondary education or related work experience
• Exceptional communication and empathetic skills
• Strong problem-solving and time management abilities
• Knowledge of Meridian’s financial offerings and digital tools
Enhance Member satisfaction and financial wellness in your role at Meridian Credit Union.
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📌 Meridian Contact Centre Client Advisor (St. Catharines)
🏢 Meridian Credit Union
📍 St. Catharines