Elevate member experiences at GoodLife Fitness as a Member Support Specialist. This role focuses on delivering exceptional customer service in a dynamic fitness environment.
As a Customer Service Representative (Motivator), you set the stage for a positive gym journey. You will greet and assist members while tackling inquiries about fitness services and equipment. Your extensive knowledge and friendly approach will ensure each member feels welcome and well-supported in their fitness pursuits.
Key Responsibilities:
• Welcome members and facilitate check-in procedures
• Address member questions regarding Fitness services
• Manage incoming calls with professionalism
• Conduct new member Fit-Fix Starter sessions
• Undertake cleanliness tasks within the club
Requirements:
• CPR and AED certification necessary
• Ability to build rapport and trust with members
• Solid grasp of the fitness industry
• Excellent verbal and written communication skills
• Customer service experience is an asset
Step into a rewarding role at GoodLife Fitness, combining customer support with fitness expertise to enhance member engagement.
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📌 GoodLife Fitness Member Support Specialist (Toronto)
🏢 GoodLife Fitness
📍 Toronto