Transform the travel experience with Air Canada as a Customer Experience Specialist in Toronto. This full-time role will have you directly enhancing customer satisfaction at one of North America’s busiest airports.
You will work as part of a diverse team, ensuring timely flights and exceptional service. Responsibilities include checking in customers, issuing boarding passes, and assisting those with special needs. Flexibility for rotating shifts is crucial, as well as a passion for working with people in a dynamic environment. Training is available for all current hires to help you excel.
Key Responsibilities:
• Check in passengers and provide boarding passes
• Support pre-boarding activities and flight information




• Assist special needs customers throughout their travels
• Move efficiently between workstations in the airport
Requirements:
• Open to completing a 5-7 week training program
• Availability to work varied shifts, including weekends
• Capability to walk long distances and stand for long periods
• Experience in customer service with strong communication
• Must speak English; additional languages are a plus
Become a key player in passenger experiences with Air Canada in Toronto.
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📌 Air Canada Customer Experience Specialist (Toronto)
🏢 Air Canada
📍 Toronto