- Direct and coordinate Adjusters’ and Customer Service Representatives’ claims-processing activities- Achieve objectives for commitment, excess-cost management, efficiency, and customer service- Measure team performance and ensure quality claims handling, compliance with standards and procedures, and productivity- Organize, plan, and control the optimal use of human, financial, and material resources according to budget- Promote teamwork and guide technical training- Participate in improving operational processes- Make team decisions regarding claims processing and indemnity payments in accordance with company standards- Promote the brand image and business principles to partnersRequirementsAt least 3 years experience in claims handlingDemonstrated ability to coach and develop employees’ skills and performanceStrong decision-making capabilitiesExcellent computer skills and knowledgeStrong sense of personal responsibilityCustomer-focused and people-orientedAbility to create an open and honest environmentAct with integrityStrive for excellenceCandidates must be eligible to work in Canada from the anticipated start date and throughout employmentNo employer-specific immigration sponsorship or support is providedCore CompetenciesDemonstrates expertise in claims processing and team management, with a strong focus on efficiency, compliance, and customer service. Proven ability to coach and develop team members while promoting a cooperative and responsible work environment.Highest-signal resume keywordsClaims Handling ExperienceTeam LeadershipDecision-Making CapabilitiesCustomer Service OrientationOperational Process ImprovementATS Optimization KeywordsHard SkillsClaims ProcessingPerformance MeasurementBudget ManagementQuality AssuranceTechnical TrainingSoft SkillsCoachingIntegrityResponsibilityTeamworkCommunicationIndustry KeywordsClaims ManagementCompliance StandardsCustomer-FocusedIndemnity PaymentsOperational EfficiencyTools & TechnologiesComputer Skills#J-18808-Ljbffr

📌 Unit Claims Manager - Auto (Winnipeg)
🏢 Intact
📍 Winnipeg