Tim Hortons in Napanee, Ontario is looking for an experienced Restaurant Manager to take the reins of daily operations and lead a team of up to 15 people. With 2 vacancies available and a permanent, full-time schedule of 35 to 40 hours per week, this is a solid opportunity for someone ready to step into a hands-on leadership role in the quick-service restaurant industry .

In this role, you'll oversee everything from staff training and performance monitoring to inventory management, cash balancing, and customer service . It's a fast-paced position that calls for someone who thrives under pressure and can keep a team running smoothly while maintaining high operational standards.

About the Role: Restaurant Manager

As Restaurant Manager , your days will revolve around keeping the location operating at its best. You'll plan and organize daily operations , ensure health and safety regulations are consistently followed, and work directly with suppliers to negotiate arrangements for food and other supplies. You'll also participate in marketing plans and their implementation , helping drive the business forward.

This position requires a manager who can juggle multiple priorities at once — from conducting performance reviews and addressing customer complaints to completing cash reports and balance sheets . Working in a fast-paced restaurant environment , you'll need to stay organized, meet tight deadlines, and lead your team with confidence and explicit communication.

Benefits and Salary

This position offers a wage of $36.92 per hour , with a schedule of 35 to 40 hours per week. A night shift premium is included as a financial benefit for applicable shifts. The role is permanent and full-time , with flexible hours and a start date as soon as possible.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: Napanee, ON K7R 3L2

Requisition ID: #

Date Posted: September 21, 2026

Schedule: Flexible hours, 35–40 hours per week

Pay: $36.92/hour

Responsibilities





The Restaurant Manager at Tim Hortons Napanee is responsible for the full scope of day-to-day operations. From opening procedures to closing cash reconciliation, this role demands a leader who can direct a team, uphold service standards, and keep everything running on schedule. Below is a breakdown of the core duties involved.

- Evaluate and monitor daily operations and staff performance to maintain efficiency and service quality
- Train and lead a team of 5 to 15 people, providing guidance, coaching, and performance reviews
- Plan and organize daily restaurant operations, determining the type of services offered and implementing procedures
- Balance cash and complete balance sheets, cash reports, and related financial forms
- Organize and maintain inventory levels, negotiating arrangements with food and supply vendors as needed
- Ensure compliance with all health and safety regulations in the restaurant
- Address customer complaints or concerns promptly and deliver strong customer service at every interaction
- Participate in marketing plans and support their implementation at the restaurant level

Requirements / Skills

The ideal candidate brings a combination of leadership experience , strong communication skills , and the ability to stay calm and focused in a demanding environment. Tim Hortons is looking for someone who is reliable, client-focused, and highly organized — someone who sets the tone for their team and holds themselves to a high standard.

- Education: College/CEGEP diploma required
- Experience: 1 year to less than 2 years in a related supervisory or management role
- Technology knowledge: Familiarity with electronic cash registers and MS Office
- Security: Must be willing to undergo a criminal record check
- Physical capabilities: Comfortable working in a fast-paced environment , standing for extended periods, and meeting tight deadlines
- Personal suitability: Accurate, dependable, flexible, a strong team player with excellent oral and written communication skills and the ability to multitask

College/CEGEP education; 1 year to less than 2 years of experience; criminal record check required

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📌 Restaurant Manager (Greater Napanee)
🏢 Tim Hortons
📍 Greater Napanee