Join Holt Renfrew as a Concierge Service Specialist, where your customer service excellence will shine. Support client needs and maintain luxury standards throughout the store.
This Concierge role focuses on providing the ultimate shopping experience for clients at Holt Renfrew. You will manage inquiries, ensure product knowledge, and cultivate valuable relationships within the concierge community and with vendors. This position plays a critical role in advancing the brand's reputation for quality service.
Key Responsibilities:
• Provide high-quality customer support as clients' ambassador
• Resolve inquiries and complaints within established guidelines
• Maintain current knowledge of store products and layout
• Process gift cards and assist with event management
• Offer timely responses to all client inquiries
Requirements:
• Minimum high school diploma
• Prior experience in customer-facing roles
• Competency in MS Office Suite (Word, Excel, Outlook)
• Ability to act proactively and efficiently
• Robust relationship-building skills
Help create lasting impressions by joining Holt Renfrew as a Concierge Service Specialist.
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📌 Concierge Service Specialist at Holt Renfrew (Mississauga)
🏢 Holt Renfrew
📍 Mississauga