Step into the role of Payment Solutions Advisor with Propel and make a significant impact on consumer credit access. Your customer service expertise will be essential in a lively fintech environment.
Working with an entrepreneurial team, you'll address inbound and outbound inquiries, using your robust communication skills to guide customers through our services. Attention to detail is crucial as you manage higher call volumes and help clients in arrears. If you have a customer service mindset and a cooperative spirit, this position offers a fantastic platform for growth.
Key Responsibilities:
• Respond to a range of customer inquiries
• Verify and investigate using web applications
• Cure customer accounts in arrears
• Provide professional guidance to clients
• Achieve personal and team goals collaboratively
Requirements:
• Strong commitment to customer satisfaction
• Capacity to manage high call workloads
• Detail-oriented with clear communication skills
• Experience in call centers or collections is beneficial
• Spanish language skills are a plus
Transform the financial landscape with your customer service skills at Propel.
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📌 Payment Solutions Advisor at Propel (Toronto)
🏢 Propel Holdings
📍 Toronto