Elevate your career as a Customer Service Representative at TEKsystems, where you'll assist clients with investment queries. This onsite contract position in Toronto includes a comprehensive training schedule.

In this role, you will be pivotal for customers reaching out to a top-tier bank for wealth management and investments. Your primary responsibilities will entail addressing inquiries and ensuring top-tier customer satisfaction through effective communication. This contract-to-hire prospect allows you to leverage your financial services experience in a dynamic contact centre environment.

Key Responsibilities:



• Resolve customer inquiries received by telephone and email • Use judgment to manage complex customer requests • Support contact centre efficiency by following policies • Identify cross-selling opportunities with a customer-focus • Foster a positive team culture through active participation

Requirements: • 2-4 years of customer service experience in finance • Strong written and verbal English communication skills • Experience handling inquiries via email or chat • Familiarity with RRSPs and investment inquiries • Eligible to work in Canada until 2027

Join TEKsystems and contribute to enhancing customer service quality in Toronto's finance sector. #J-18808-Ljbffr

📌 Investments-Focused Customer Service Representative (Winnipeg)
🏢 TEKsystems
📍 Winnipeg