Elevate your career at the Red Deer Resort & Casino as a Guest Services Associate, where you'll provide top-notch assistance and support to all guests. This on-site position emphasizes exceptional customer service in a busy environment.

As a Guest Services Associate under the Front Office Manager, your main goal is to ensure guests receive outstanding service from check-in to check-out. You'll manage reservations, address inquiries, and assist with transportation needs while maintaining professional standards at all times. Your proactive approach will encourage guest satisfaction.

Key Responsibilities:



• Assist guests with check-in and check-out processes • Address inquiries and service requests with promptness • Handle reservations including group bookings efficiently • Monitor and report any security concerns • Maintain accurate cash and transaction records

Requirements: • One year of hotel front desk experience preferred • Experience with Opera Property Management System is an asset • Strong analytical and conflict resolution skills • Degree or diploma related to the field preferred • Availability for adaptable shifts, particularly Sundays

Deliver exceptional service and contribute to memorable guest experiences at Red Deer Resort & Casino. #J-18808-Ljbffr

📌 Guest Services Associate - On-Site Role (Sundre)
🏢 Red Deer Resort & Casino
📍 Sundre