JOB DESCRIPTION POSITION

Pharmacy Manager

COMPANY AND LOCATION

Aved - Edmonton

EMPLOYMENT TYPE

Permanent, Full-time

HOURS WORKED

37.5 hrs/week. Monday to Friday, 9 am to 5 pm

DEPARTMENT

Pharmacy

REPORTING TO

TBD

DIRECT REPORTS

Yes

LAST UPDATED

September 14, 2026

POSITION SUMMARY:

The Pharmacy/Designated Manager is responsible for overall leadership and accountability of daily pharmacy operations, team performance, and delivery of exceptional service and patient care. The Manager is responsible for performing the duties of a registered pharmacist, including dispensing prescribed medications, and providing clinical services to patients and healthcare providers in accordance with all regulations and standards of practice set by the Alberta College of Pharmacists (ACP). The Manager works closely with other members of the pharmacy team to ensure protected, compliant, and efficient dispensing, packing, and delivery of specialty medicationsand supplies,andmaintainingthe integrity of thecold-chain. The Pharmacy Manager will work collaboratively with the Registered Pharmacy Technician leading sterile compounding activities and maintain sufficient knowledge of sterile compounding standards and practices to support safe and compliant pharmacy operations. A focus on continuous improvement and developing high performing teams through coaching and performance management is required. Other administrative duties may be required to support the pharmacy team and provision of patient care.

GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS:

Oversee daily pharmacy operations, ensuring compliance with all applicable federal and provincial legislation,ACP standards, and company policies and procedures





Fulfilling responsibilitiesas the Designated Manager (where applicable),maintainingpharmacy licensure and accreditation and leadingACP inspectionsand provider audits

Provide guidance, direction and support to pharmacy teams to achieve daily operational goals

Verifyprescriptions for accuracy and clinical appropriateness, and provide other clinical services as required

Ensureprescriptions are billed correctly topublic and third-partypayersin accordance withprovider agreements

Address issues pursuant to dispensing activities, patient care, and other services with care, empathy, and timeliness

Manage,monitorand resolve inventory discrepancies

Liaise between insurance plans, patient support programs, physicians, and patients to ensure all necessary paperwork and information is completed for reimbursement navigation

Provide exceptional customer service for clients and stakeholders (eg. patients, health care providers, industry partners, etc.)

Lead, coach, and develop pharmacy team members through regular performance discussions, feedback, goal setting, recognition, and development planning, while fostering a culture of accountability, collaboration, and continuous improvement.

Lead and support development of standard operating procedures and work instructions to reduce errors, near misses, and improve efficiency





Provide pharmacist review and verification of compounded preparations and associated documentation, as required.

Maintain current knowledge of applicable sterile compounding standards and support related procedures, quality activities and regulatory inspections.

Partner with Pharmacy Operations and Leadership toexecuteorganizationalstrategy,monitorkey performance indicators (KPIs),and support fiscally responsible decision-making

Work with the leadership team on other projects and business initiatives as assigned

QUALIFICATIONS

Minimum 3+ years work experience in community or hospital pharmacy

At least 1 year pharmacy management experience preferred, but not required

Working knowledge of retail pharmacy practice, biologics and specialty medications

Experience withprocess improvement andestablishingbest practice

Proficiency with Kroll an asset

Strong knowledge of third-party insurance plans and special authorization procedures

Excellent interpersonal and leadership skills

Knowledge of MS Word, Excel and G Suite

Demonstrates initiative, sound judgement, and ownership of decisions and outcomes

EDUCATION

Bachelor of Science in Pharmacy (BScPhm) or Doctor of Pharmacy (PharmD)

Licensed pharmacist in good standing with the Alberta College of Pharmacists

Standard First Aid & CPR/AED Level C certification

DISCLAIMER The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

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