Role Type: Internship/Co‑op

Work Term: Winter/Term 2

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Pay Details: $48,000 - $68,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview:

• TD Wealth Operations and Centralized Sales Support (CSS) is part of the Wealth National Office and serves as the operational engine of TD Wealth.
• Acting as a centre of excellence, the team supports the core processes that shape our clients experience, including onboarding, transfer services, trade and cash management processing, and delivering client statements and communications.
• We support all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities.

The Operation Excellence and Wealth Chassis team supports all the Operation & CSS pillars from a Strategy, Colleague Confidence and Experience, Performance Ecosystem, Business Innovation and Business Controls perspective.

Reporting to the Sr Manager on the Operational Excellence and Wealth Chassis, the successful candidate will have the opportunity to lead and support programs that enhance the client and colleague experience.



The role could include the development and delivery of One-Way Same-Way program, business innovation and/or enhancing our colleague experience.

The successful candidate will have the necessary skills and abilities to be an impactful leader on the Operational Excellence and Wealth Chassis team, working effectively with other parts of the broader team on projects, and generally to ensure the alignment and collaboration of the overall team.

• Support program delivery by coordinating activities, tracking actions and milestones, documenting key decisions, and helping maintain alignment across Operations.
• Assist with change readiness activities, including the development of training materials, stakeholder communications, and operational implementation plans.
• Identify opportunities to improve processes, reduce operational friction, and enhance client and employee experiences.
• Contribute to a collaborative and high‑performing team environment by actively participating in team discussions, knowledge sharing, and continuous learning.
• Excellent verbal and written communication skills, including writing concise business messages, documents, creating impactful presentations. Experience presenting in team meetings and leadership is a plus.
• Confidence and the ability to lead and manage tasks in an area of moderate risk, complexity, and scope.
• Adaptability to understand and learn the business process constraints,
  
  
  
  organizational practices, and disciplines.
• High degree of personal initiative, with strong influencing and leadership skills.
• Ability to simplify complex details and summarize into a consumable format.
• Solid judgement and ability to make rationale assumptions to drive initiatives forward independently.

Qualifications, Skills, Experience

• Pursuing a post‑secondary education with a demonstrated interest in finance, business transformation, project delivery, or continuous improvement.
• Minimum of 1-2 prior internship experiences.
• Familiarity with project delivery, process improvement, or change initiatives is considered an asset.
• Basic understanding of agile frameworks and scaled agility principles.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Teams) is required. Familiarity with JIRA, Confluence, Power BI, or other project delivery tools is considered an asset.
• Openness to build and deliver presentations to medium‑sized audiences.
• Strong verbal and written communication skills.
• Ability to provide examples of strong judgement and ability to manage ambiguity.

Who We Are

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a le