Summary
The Sales & Client Advisor (Keyholder) supports store operations while delivering exceptional client service and helping to achieve sales targets. The role assists management with opening and closing procedures, oversees day-to-day store activities, and ensures adherence to visual and operational standards. It balances sales performance with inventory control, loss prevention, and store maintenance responsibilities.
Responsibilities
- Achieve individual and store sales goals
- Perform opening and closing procedures and assist management with daily operations
- Maintain organized stockroom and ensure merchandise accessibility
- Support inventory control and partner with operations to minimize shrinkage
- Ensure cash register and safe accuracy and timely bank deposits
- Assist with implementation of visual displays and merchandising standards
- Oversee daily store maintenance and upkeep of fixtures and supplies
Requirements
- 3+ years of experience in a similar retail or fashion role
- Proven ability to drive sales and exceed individual/store objectives
- Strong communication and multitasking skills in a quick-paced environment
- Commercial awareness and passion for the fashion industry
- Ability to support operational standards and provide leadership to store teams