ICON Creative Studio seeks a Technical Support Specialist for evening shifts from 1 PM to 10 PM in Vancouver, BC.

Your role will involve providing exceptional support for hardware and software systems. In this position, you'll tackle user issues and manage numerous technical challenges, ensuring that all technology operates flawlessly. You will also document solutions extensively and collaborate with various teams to handle priority requests for the render farm during night hours.

The ability to proactively diagnose and resolve problems is essential to maintain our high-quality standards. Key Responsibilities:
Provide helpdesk support for technical issues
Diagnose hardware and software errors rapidly
Ensure thorough documentation of solutions
Set up, configure, and maintain workstations
Address render farm requests efficiently Requirements:
Solid troubleshooting and diagnostic skills
Experience with Active Directory and network protocols
Knowledge in workstation set up and imaging
Familiarity with cloud-based email services
Quick to learn and adapt to recent technologies Drive technology success at ICON by providing expert IT support and creative solutions.

📌 Technical Support Specialist At Icon Studio Vancouver
🏢 ICON Creative Studio
📍 Vancouver