Launch your career as a Tech Support Specialist focused on technology operations in Toronto for Winter 2027. Engage in device setup, client assistance, and IT process improvement. We are an exciting startup in alternative markets, looking for a Tech Support Specialist to enhance our team. You’ll assist with setting up devices, troubleshoot basic tech issues, and ensure effective client onboarding.

Your role will also involve documenting solutions to recurring challenges and suggesting operational improvements as we scale. Key Responsibilities:
Set up clients' devices and email accounts
Troubleshoot user issues and guide to resolutions
Manage client onboarding and offboarding smoothly
Record recurring issues and create solution playbooks
Implement improvements to enhance tech operations Requirements:
IT support or helpdesk experience preferred
Excellent organizational and problem-solving skills
Robust communication abilities to support clients
Willing to travel locally for assessments
Ability to thrive in evolving startup settings Bring your IT knowledge and solutions-oriented mindset to our team-oriented team as we grow.

📌 Tech Support Specialist Winter 2027 Toronto
🏢 Royal Bank of Canadau003e
📍 Toronto