Become a pivotal part of ATCO Electric as a Billing Analyst in downtown Edmonton, ensuring timely and accurate customer billing. Perfect for those with a keen eye for detail and a robust customer service orientation. Reporting to the Supervisor of Billing Operations, the Analyst is responsible for addressing billing discrepancies and managing customer data.

Your role will directly impact the efficiency of the billing process and customer care quality. Key Responsibilities:
Resolve billing exceptions across utility billing processes
Update and maintain comprehensive customer account information
Validate recent service rate schedules and execute adjustments
Conduct manual billing processes with accuracy
Support operational teams with billing inquiries and guidance Requirements:
Degree or diploma in Business, IT, or a related field
Minimum two years of experience in utility billing processes
Familiarity with Oracle utilities software preferred
Proven ability to analyze and interpret utility data
Solid communication skills, both written and verbal Utilize your analytical skills to enhance customer experiences at ATCO Electric in Edmonton.

📌 Utility Billing Analyst Position Edmonton
🏢 Atco Electric
📍 Edmonton