Insight Global is looking for a Senior Project & Delivery Manager supporting international technology initiatives across the America's region. This role is an existing vacancy opening. You will be responsible for leading market launches, technology implementations, vendor management, stakeholder engagement, and operational readiness activities across multiple countries and business partners.

You will act as the primary delivery lead between product, engineering, operations, vendors, and regional stakeholders to ensure successful deployments and scalable technology solutions.

Must Have Skillsets
7+ years of Project Management, Delivery Management, Implementation Management, Consulting, or related technology experience
Experience leading technology implementations across multiple countries, markets, or regions
Solid stakeholder management and client-facing communication skills
Experience working directly with franchisees, business partners, vendors, or external customers
Hands-on experience with UAT, testing,



deployments, go-live support, and operational readiness
Vendor management and third-party coordination experience
Proven ability to manage multiple projects, priorities, and timelines simultaneously
Robust analytical, organizational, and problem-solving skills
Experience creating project plans, executive updates, status reports, risk logs, and implementation schedules
Proficiency with Microsoft Office, project management tools, reporting platforms, AI tools, and collaboration platforms
Willingness to travel internationally

Nice to Have Skillsets
Retail, restaurant, hospitality, franchise, or multi-unit operations experience
Experience supporting current market or country launches
Technology assessment and vendor evaluation experience
Experience building governance, reporting, and implementation frameworks

📌 Sr Project & Delivery Manager Toronto
🏢 Insight Global
📍 Toronto