Become a Senior Software Development Engineer at Amazon Customer Service and innovate how we serve millions globally. Design systems that enhance customer interactions and experiences. In this role, your focus will be on creating agentic systems that integrate emerging technologies like generative AI. You will lead feature delivery, contribute to technical roadmaps, and provide mentorship within your team, fostering a culture of growth and continuous improvement. Key Responsibilities:
Design end-to-end features for customer engagement
Define technical direction and architecture for projects
Build scalable solutions processing customer data
Provide mentorship and guide team members
Develop explicit technical documentation and processes Requirements:
Minimum 5 years of qualified software development
Solid programming experience in one language
Experience in systems design and architecture
Proven leader or mentor in engineering settings
Bachelor’s degree preferred in computer science Leverage your engineering talents to drive significant improvements in customer service at Amazon.

📌 Senior Engineer For Amazon Customer Solutions Toronto
🏢 Amazon
📍 Toronto