SUMMARY The Senior Corporate Quality Manager manages all aspect of maintaining ISO 9001:2015 Quality Certification. This role is responsible for the administration of Intelex, support and training to all team members, managing the Quality Designate and Champion network, and the management of the Quality Team. This role forms a key leadership role in the Quality and Continuous Improvement department.

KEY DUTIES & RESPONSIBILITIES People Leadership

Demonstrates solid, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically these responsibilities include but not limited to:
Full involvement with recruiting talent
Provides mentoring, coaching and guidance to all team members
Objectively recommends compensation adjustments
Manages all aspects of performance

Quality Management
Responsible for all aspects of the ISO 9001 Quality Management System
Responsible for all aspects of strategy, management and execution of Intelex System Administration, managing the CI cycles with Intelex, and developing system configuration skillset within BGIS

Audit
Create and manage the internal audit program end to end





Internal Processes
Responsible for the Management Review Process
Responsible for the continued development of the BGIS non-conformance Process
Develop and manage the Training Program for Intelex.
Assigns Quality Analysts to conduct training sessions, lunch and learns etc.
Continues to develop the curriculum and its implementation through direct reports
Responsible for setting up the French Quality Processes to input French Documents into Intelex
Review and approve all Quality Documentation to ensure relevance and that items are up to date.
Manage the Harmonized Systems Policy QMS 105 00, and ensure adherence to the Harmonization Process QMS 214 00, Run the Harmonization Meetings
Become engaged in the Financial aspects of running Quality & CI Department

KNOWLEDGE & SKILLS
University Degree with 10 years demonstrated experience
ISO 9001:2015 Quality Standard Certification
Lead Auditor Certification
Strong communication skills
Robust writing skills
Solid people management
Attention to detail
Process orientation
Continuous Improvement Mindset
Lean Six Sigma experience

📌 Senior Corporate Quality Manager Markham
🏢 BGIS
📍 Markham