Sales Account Manager

Location: Newmarket

Salary: £33,000 – £35,000 + OTE (£60,000) + Car Allowance

As a Sales Account Manager you will ensure regular contact with an assigned customer base, delivering exceptional customer service as well as identifying and developing new business prospects. You will become the trusted partner for your customer base, and their main point of contact for all Communication, Data and IT needs.

Responsibilities:
Manage and develop relationships with an established portfolio of customers.
Remote review meetings, opportunity seeking and end-to-end sales process.
Identify up-sell and cross-sell opportunities within the assigned customer base with a view to hitting your sales target each month
Proactively identify and develop current business opportunities.
Generate and qualify new sales leads, maintaining a healthy pipeline of opportunities to support business growth.
Address customers’ needs and concerns as quickly and effectively as possible
Work alongside Provisioning and Support teams across the business to orchestrate the smoothest and best customer experience possible
Ensure escalations are raised within the business at the appropriate time to ensure the swiftest possible resolution.
Full product portfolio knowledge to enable full solution selling ability





Skills and Experience Required:
Positive can-do attitude
A proactive, self‑motivated approach to work
Solid customer service skills
Robust communication skills
Great attention to detail
IT Literate
Decision making skills
Proven problem-solving attitude
Honesty and integrity
Ability to prioritise workload
Team Player
Comfortable taking the lead and moving work forward without being prompted

Benefits:
21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

📌 Sales Account Manager Newmarket
🏢 BSAS
📍 Newmarket