Senior Amazon Connect Engineer (CCaaS) | CAD $100-$120/hr | Toronto Hybrid

Help Deliver One of Canada's Largest Amazon Connect Transformation Programmes

Areti is partnering with a leading enterprise organisation undertaking a major CCaaS, Amazon Connect and Agentic AI transformation programme.

We're looking for an experienced Amazon Connect Engineer to play a key role in designing, building and integrating next-generation customer engagement solutions across multiple business units. Candidates must have robust Amazon Connect and CCaaS experience and be comfortable working within complex enterprise settings.

What You'll Be Doing
Designing and implementing Amazon Connect solutions




Delivering integrations between Amazon Connect and enterprise platforms
Building Agentic AI and automation capabilities
Working closely with Architects, Product Teams and Business Stakeholders
Mentoring engineers and promoting best practice
Supporting end-to-end solution delivery across the programme

What We're Looking For
Excellent communication and stakeholder management skills

Why Join?
Work with the latest Amazon Connect and AI technologies
Long-term contract chance through 2027
High-profile programme with significant business impact

📌 Senior Amazon Connect Engineer Ccaas Cad $100 $120/hr Toronto Hybrid
🏢 Areti Group | B Corp™
📍 Toronto