Become a Post-Sales Success Strategist at Phylo, enhancing the user experience while utilizing advanced AI in biomedical sciences. Focus on optimizing enterprise account engagement. In this agile role, you'll take charge of the post-sales journey for Phylo's strategic customers.

Collaborate with a diverse range of stakeholders, from executives to frontline researchers, to turn insights into actions. This position is ideal for those who thrive in startups and want to shape the customer success function from the ground up. Key Responsibilities:
Oversee the complete post-sales journey for key accounts
Build essential relationships within enterprise organizations
Convert challenges into successful user engagement plans
Identify and address potential usage blockers proactively
Facilitate onboarding workshops that improve team effectiveness Requirements:
2–4+ years in customer-facing positions
Deep biology knowledge for effective communication
Eager to innovate within a startup culture
Capability to navigate ambiguous settings confidently
Previous experience in biopharma is advantageous Drive Phylo's customer success initiatives while propelling advancements in biomedical AI.

📌 Post Sales Success Strategist At Phylo Toronto (Canada)
🏢 Phylo
📍 Canada