Drive customer satisfaction at PolicyAdvisor Brokerage Inc. as the Customer Service Manager. Focus on operational enhancements that will transform how Canadians access insurance. This full time role offers a significant prospect within an early-stage, well-funded startup.

You will develop and implement high service standards while collaborating across various business areas. Your expertise will help to prioritize and execute operational changes crucial for our ongoing success in the insurtech sector. Key Responsibilities:
Design and manage core operational processes
Assist teams in managing escalated client interfaces
Deliver outstanding customer service in insurance transactions
Regularly check processes for accuracy and compliance
Provide analytical insights based on data reviews Requirements:
At least 5 years of relevant experience
Background in financial services or insurance desirable
Solid spreadsheet capabilities
Excellent collaboration and communication skills
Degree in Business or a related field Shape the future of insurance service delivery and customer satisfaction as a leader at PolicyAdvisor.

📌 Policyadvisor Customer Service Manager Position Oakville
🏢 PolicyAdvisor Brokerage (PAB
📍 Oakville