Take on a vital role as a Partner Support Specialist at Optiom, Calgarty, AB or Langley, BC. Thrive by delivering exceptional customer care while solving advanced insurance queries. In this full time, hybrid role at Optiom, you will be integral to our client care network, providing explicit and skilled support to broker partners.

Your task involves understanding complex problems, articulating straightforward solutions, and ensuring an excellent service experience to fortify partnerships. Bring your adept interpersonal skills and critical thinking to help navigate challenging situations effectively. Key Responsibilities:
Clarify complex policy information for partners
Drive solutions during real-time broker inquiries
Operate across multiple systems with efficiency




Maintain high standards of client communication
Deliver a consistent white-glove service experience Requirements:
Over one year of experience in partner support or customer service
Transparent communication style customized for diverse audiences
Strong multitasking abilities in a rapid-paced environment
Capacity to stay patient and composed under pressure
Ownership and decisive judgment throughout challenges Support and build enduring broker relationships as a Partner Support Specialist at Optiom.

📌 Optiom Partner Support Specialist Calgary (Canada)
🏢 Optiom
📍 Canada