24 Sep
|
Momentum Financial Services Group
|
Toronto
24 Sep
Momentum Financial Services Group
Toronto
Join Momentum Financial Services Group as a Collector, focusing on payment collection and client negotiation in a hybrid work setting. Enhance customer repayment plans for greater financial management. As a Collector, your primary duties will include contacting customers via various channels to rectify overdue payments.
You will negotiate repayment solutions tailored to clients' financial situations and ensure thorough documentation of all interactions. This role is crucial in helping customers navigate their financial obligations while driving company success through effective collections management. Key Responsibilities:
Engage with customers to collect overdue payments
Negotiate client repayment options to fit their needs
Document and track payment arrangements accurately
Investigate and resolve billing errors promptly
Collaborate with departments to implement solutions Requirements:
At least 2 years of experience in collections
Exceptional negotiation and communication skills
Robust attention to detail with critical thinking ability
Previous experience in a call center preferred
Ability to work efficiently in a rapid-paced workplace Embrace your role in supporting customers and driving debt recovery at Momentum Financial Services.
📌 Momentum Financial Services Collector Position Toronto
🏢 Momentum Financial Services Group
📍 Toronto