Shape the future of marketing at Hightouch as a Customer Success Engineer.

Your role is vital in helping users maximize their data-driven campaigns through effective platform utilization. This position requires multitasking and technical acumen, enabling you to respond proactively to customer inquiries. Collaborate cross-functionally with teams like Engineering and Marketing to ensure smooth user experiences. The ideal candidate is passionate about learning, teamwork, and delivering exceptional customer interactions. Key Responsibilities:
Respond to user questions via multiple platforms
Collaborate with teams to enhance user engagement
Interpret API documentation for customer education
Support users in navigating SaaS tool functionalities
Participate in on-call rotations for support needs Requirements:
At least 2 years in a customer-facing position
Technical background preferred
Basic understanding of SQL or readiness to learn
Excellent communication and interpersonal skills
Ability to thrive in a rapid-changing workplace Join Hightouch to contribute to impactful marketing strategies and ensure outstanding customer journeys.

📌 Hightouch Customer Success Engineer Role Toronto (Canada)
🏢 Hightouch
📍 Canada