Join Amazon's mission to improve customer service as an Creative Senior Software Engineer. Focus on technical strategy and mentor emerging talent in software development. In the Contact Handling Experience team, you'll lead the charge in developing next-generation tools for Amazon's customer service.

This role calls for strategic thinking and collaboration with cross-disciplinary teams to deliver exceptional solutions that delight customers at every touchpoint. Your mentorship will be pivotal in fostering a culture of excellence and innovation. Key Responsibilities:
Manage full stack development from server to frontend
Create a technical strategy fostering growth and scalability
Provide mentorship to SDEs and work with senior engineers




Collaborate with Product, UX, and Data teams for solutions
Maintain high standards of software quality in agile settings Requirements:
5+ years of relevant software development experience
Proficient in one or more programming languages
Experience with software design and system architecture
Proven leadership as a tech mentor or lead
In-depth knowledge of the software development lifecycle Use your software engineering skills to drive impactful customer service solutions at Amazon.

📌 Innovative Senior Software Engineer At Amazon Toronto (Canada)
🏢 Amazon
📍 Canada