Shape unforgettable moments for guests as a Guest Experience Team Lead with Pursuit in Jasper, Alberta. This full time seasonal role blends leadership with hands-on guest service. In this energetic position, you will support and guide the Guest Experience Team. Focusing on coaching and operational standards, your efforts will ensure each guest has a remarkable visit. Engaging directly with guests and managing daily operations, you’ll also oversee various administrative tasks. Key Responsibilities:
Lead team training and development initiatives
Interact directly with guests on the frontline
Enforce service protocols and operational procedures
Communicate feedback and performance metrics to leaders
Handle scheduling and recognition program tasks Requirements:
Mature, energetic, and dependable leadership style
Experience in high-pressure environments is essential
Previous cash handling experience preferred
Solid organizational skills with a guest service focus
Willing to undergo a criminal record check Become part of the team crafting unique guest experiences at Pursuit in Jasper!

📌 Guest Experience Team Lead Opportunity Jasper (Canada)
🏢 The Fairmont Jasper Park Lodge
📍 Canada