Become an Experience Lead at PetSmart, ensuring exceptional customer interactions and store operations. Lead a passionate team to create unforgettable moments for pets and their owners. As the Experience Lead, your role focuses on enhancing customer service and managing day-to-day store operations.

This includes supporting the development of associates and maintaining high standards of pet parent service. You will be instrumental in driving business results while nurturing a cooperative workplace for your team. Key Responsibilities:
Support associate development through training and mentorship
Manage and resolve customer inquiries effectively
Coordinate promotional events and veterinary partnerships
Maintain store cleanliness and safety protocols
Supervise cash handling and POS transactions Requirements:
2+ years of customer service experience in retail
Preferred leadership experience
Full-time availability including evenings and weekends
Solid communication and organizational abilities
Ability to remain calm in high-pressure situations Bring your expertise and passion for pets to PetSmart as an Experience Lead, setting the standard for pet parent satisfaction.

📌 Experience Lead At Petsmart Stratford
🏢 PetSmart
📍 Stratford